Discovery
We review your space, priorities, budget and timing to recommend the right service.
OUR PROCESS
How your project
takes shape.
A clear scope, a considered design direction and practical next steps. The details are tailored to your project from the beginning.
Proposal & Booking
Your proposal defines the scope, deliverables, fee and timeline. Written acceptance and the initial payment confirm the agreed start.
Project Preparation
After booking, we collect photographs, measurements, inspiration and the details needed to move forward. Site visits follow the agreed scope.
Design & Review
We present the design direction or plan and refine it through the review process included in your project.
Completion & Styling
We provide final materials and next steps, with hands-on styling or staging completed when it is part of the agreed project.
WHAT TO EXPECT
Thoughtful preparation.
Clear communication.
We use email and scheduled calls, with responses within two business days. Your proposal confirms the deliverables, review process and timing before work begins.
For a defined Room Refresh, our working first-presentation target is 10 business days after complete inputs, usable measurements, the initial payment and the agreed start. Smaller, larger and more complex projects receive a project-specific timeline.
PROJECT QUESTIONS
A few useful details.
Can we work with pieces I already own?
Yes. Suitable existing furniture and decor can be incorporated into the agreed plan. Share photographs and measurements during project preparation.
Who purchases the products?
Clients handle product purchases directly. We provide the selections and agreed implementation guidance; hands-on services are separately scoped.
Are visits and styling included?
Virtual and in-person options are available. Measurement visits, on-site styling, staging and travel are included only when specified in your proposal.
What if an item becomes unavailable?
The Room Refresh includes 14 days of clarification after final delivery and one consolidated request for up to three out-of-stock replacements within the original direction.
Can you help with a renovation or business space?
Yes. Color and finish selections, furniture layouts, design planning and coordination can be tailored to the project. Technical design, construction and installation responsibilities are defined separately.
YOUR NEXT CHAPTER OF DESIGN
Let’s talk about your space.
Share your goals, the space you have in mind and where you would like to begin.